Cancellation and Refunds

How cancellation and refunds work for the services and products of OUTDO INC.

Services

• You can cancel an engagement by writing to us.
• If you cancel before work has started, what you paid for it is refunded in full.
• Once work has started, payments are not refunded. You receive the work completed up to the cancellation.

Retainers

• Retainers are paid in advance and are not refunded.
• To end a retainer, give us two months' written notice. The retainer continues, and is paid, for those two months.

Products and subscriptions

• Subscriptions can be cancelled at any time. The plan stays active until the end of the period already paid for, and is not refunded for the unused part of a period.
• For Stackurity, see stackurity.dev/refunds.html.

Payments made in error

We refund in full a duplicate payment, a charge after a cancellation had taken effect, or any amount charged in error.

How to ask for a refund

• Email hola@outdoinc.com within 30 days of the payment, with your name, the invoice or payment id and the reason. We reply within 3 working days.
• Approved refunds go back to the original payment method, through Razorpay for online payments, usually within 5 to 7 working days. Your bank may take longer to show it.

Delivery

Our services and products are delivered online. Nothing physical is shipped.

Contact

OUTDO INC, 35, 5th B Cross, 16th Main, BTM 2nd Stage, Bangalore, Karnataka, India 560076. Email: hola@outdoinc.com.

Last updated 27 October 2026.